Soft Paw

Singapore

SG MEReg &

MEReg Viewer

Version 1.6

Improved protection for customer data.
Includes a health declaration message when signing in.
Other minor improvements.

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Version 1.5

A new notice board for system announcements.
Increased max no of customer search result.
A few other minor improvements.

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Version 1.4

Improved data validation for customer registration.
Enhanced security for email of visit reports.
Offline mode to facilitate registration during temporary server / connection failures. The registration data will be automatically synchronized to the server once the application detects the server / connection is restored.
Updates / changes to the Terms & Conditions of use.

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Version 1.3

A new feature that allows for including remarks to each visit (ie recording details including therapist, type of treatment, other preferences, etc).
An enhancement to MEReg Viewer (companion app) to allow mulitple logins that facilitate managers / owners to monitor more than 1 outlet.

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Version 1.2

Fixes an issue when iPad clock is not set to 24hr format.

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Version 1.1

Greatly improved data input validation to better facilitate regulatory compliance.
Improved customer search with search by membership field.
A new feature to allow the email of softcopies of movement reports (Note: A valid email account must be configured on the iPad). This feature will make the requirement of an AirPrint printer optional.
A new feature to allow ME staff to easily sign in for regular customers.
New reminders if Account email is not set and when UD(s) are running low.
Other system improvements.

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One of the challenges facing Singapore Massage Establishment (ME) operators is to ensure regulatory compliance with regards to customer registration. Non-compliance may lead to costly fines and may place valuable operating licenses at risk

This application is designed to assist with customer registration compliance. The benefits include:

Better data validation and legibility as compared to traditional pen and paper methods.
Ensuring that sensitive personal customer data is not visible to other customers while they register.
Simplified and faster registration for repeat / regular customers.
Customizable company logo and outlet name on registration page.
Able to record membership / package details and monitor health declaration requirements.
Attachment of remarks for each customer visit, keeping track of the treatment, therapist, etc.
Clear and concise views of visits by date, visits by customer, current visitors, etc.
Searching customer database using full or partial ID number / name / telephone number / membership details.
The ability to print hardcopy movement reports directly to an AirPrint Printer and / or email softcopies of these reports for archival or printing from another computer.
Registration data is stored on a remote server and this facilitates quick service restoration in the event of hardware failure.
Offline mode to facilitate registration during temporary server / connection failures. The registration data will be automatically synchronized to the server once the application detects the server / connection is restored.
Low cost, simple and easy to use.

Customer Registration

The registration data captured are:

ID card number / Passport number / Travel document number.
Full name.
Nationality.
Telephone number.
Date and time of arrival.
Date and time of departure.

Other customer data that can be captured by ME inputs are:

Membership / Package number.
Last health survey / declaration date (Note that upon registration, the system will flag out the requirement to fill in a health declaration for; 1^st time customers or if a declaration was never filled in or if the previous declaration was completed over 6 months ago.).
Remarks for each customer visit.

Administration Module

Reports, views and other functions:

Daily Visits Report.
Current Visitors View.
Recent Customer View with Customer Search funtions.
Settings -

Account Administration – which includes changes to company logo and outlet name.
In-App Shop.
T & C.
Application support.

Summary

This application eliminates handwriting ambiguity and helps to ensure conformance to regulatory requirements. In addition, customer information is safely stored and visitor reports can be retrieved, emailed and / or printed for archival.

Hardware / System requirements:

A Wifi only / Wifi + Cellular iPad.
Internet access through Wifi / Cellular network
(Optional) A connected AirPrint enabled printer (Note: Reports generated by this application are optimised for A4 size printing. Alternatively, the reports may be emaied out for archival or to be printed out from another computer. In this case, a valid email account must be configured on the iPad.)
An account with sufficient Usage Days (UD) for each ME outlet. The data for each account is partitioned, segregated and password protected. Each account ID can only be used to login to 1 SG MEReg application on 1 iPad at any 1 time.

Bonus: For ME managers / owners, a free companion viewer application (MEReg Viewer) is available and can be installed on any number of iPads to monitor 1 or more outlets.

Setup Step by Step Guide

Download SG MEReg for free from the Apple App Store (Singapore).
Login using evaluation ID: “evaluation123” and password: “1234567”.
After evaluation, purchase a new account ID with 120 Usage Days (UD) from the In-app shop (an Apple ID is required).
Log out from the evaluation account and login using new account ID and password.
Start using application and add UDs (from In-app shop) as necessary.

MEReg Viewer

This is a companion application to SG MEReg (Singapore Massage Establishment Registration) and can be installed on any number of iPads and with the same account ID. It cannot be used for customer registration and can only be used for viewing / searching of registration data for a particular ME outlet / account. To facilitate managers / owners to monitor more than 1 outlet, multiple logins are allowed on the same iPad.

Singapore